The 2 year warranty ceased 8 days over.The machine starts to fill with water then empties then fills then empties and continues this cycle. Steve contact me via email quite quickly, the very next day we had a call from a plumber who arranged to replace the washer motor FOC. Once I have this information I will be in a position to ascertain what to do to fix these problems. I'm using same products that I have used for years in top loader & twin tub washers. Machine is about 5 years old.Water going to the detergent compartment but not the barrel.Based on this experience....FIRST AND LAST SMEG. Regarding the spin adjustment; fast spin (1600max) leaves the clothes more dry but stiff. Could you please email our National Service Manager, steve.cullen@smeg.com.au with your telephone contact details, add... Read more, SMEG representatives have contacted me and a service date has been organised. Dear Demon,Sorry to hear about the issue you are experiencing with your machine. I had to check to see if it even had any water in it. If you do not shut the door very firmly, it might decide to not start at all. Wish we could get our money back but I doubt that would happen. This site is run entirely by myself, an engineer with 40 years experience in the white goods trade. It was sold to us as the best on market for the money!What a joke! I thought SMEG was a high quality brand. Dear Decorator, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your details and also what ... Read more. Never buying Smeg again. See it at www.smeg.com I wish I had read this site before I purchased this machine. 95. I'm using the Full Load Quick cycle which is done in 28 minutes - that's half the time of my previous Daily Wash cycle. My SMEG 7514 has suddenly stopped working. I believe this should be able to use lot more than the 4.5 years. I can not recommend SMEG front loading washers at all based on our experience, 2 years is simply not good enough life-span. I have purchased SMEG SAW7514 washing machine in Nov 2015 as I got installed all appliances from SMEG brand. It replaces a 35 year old Hoover top loader. Excellent customer service. Companies can't alter or remove reviews from ProductReview.com.au. Once I have this information I will be in a position to ascertain what to do to fix these problems. Fingers crossed there's no more need to shove the machine back into place after a few loads of washing. Bought May 2015 from Appliance Online based on great Choice Review. Calls to both SMEG and the distributor could not resolve our question about the water inputs. I wish we had kept our old machine. A washing machine of this type and price should last longer. Sept. 28, 2020 I walked into the laundry room to see LED display was on and had error code CLO blinking. Purchased this machine along with a Smeg dryer 5 years ago. Some brands have firmly established themselves in this niche by … If something is good it shouldn’t need gimmicks. Only ONE complaint. No charges will be incurred by me. Am trying here before i contact the ACCC as this product fails the basic Australian consumer right of 'longevity'Very unhappy with the quality and reliability,Very unhappy with the after sales serviceVery unhappy with the time taken for responses, feedback and parts. Also, it's pink, and super cute. Washing machine is working fine now. Instead it has a sleek and modern design, and a ginormous 11kg cottons … l works well. Nothing different to what's been reported in the below reviews. Smeg is a brand that solely focuses on front loaders. I have coped with it as it does the job but now after 4 and half years it is not spinning. Smeg SAW7514 / SAW816 (Front Loading Washing Machine): 2.1 out of 5 stars from 18 genuine reviews on Australia's largest opinion site ProductReview.com.au. Read 1 customer review of the Smeg WM16AAA washing Machine & compare with other Washing Machines at Review Centre. Ltd. All Rights Reserved. This has to be the worst washing machine we have ever had! It’s very thin though so unlikely to be that much use. If you do not shut the door very firmly, it might decide to not start at all. The problem was fixed in less than 36 hours after Steve got invo... lved - that is stunningly good customer service! It is clearly a quality issue with this product. i can't find anything in the user manual under trouble shooting and don't know what to do. I need to go to machine and switch it off completely and then hope that when you restart it, that it doesn't repeat issue.... but it does. Current prices are around £800. Alternatively, the washing liquid could probably be put directly into the machine with the clothes. Replacement motor broke after 5 months of normal usage for a family of 4 - BUT parts only have a 3 month warranty :( So this otherwise excellent product is useless, the motors in this model are poor quality. Look like motor is having a issue. The price charged for this product I certainly would not expect it to rust. Further details in the disclaimer. On the plus side there’s a handy storage compartment inside the fake door similar to inside a fridge door. Since many mothers tend to spout selfless phrases like ‘please don’t spend any money on me,’ Christmas is a great opportunity to spoil your Mum. I called for service. Don't tell me Beko is the same but half the price because I looked into that too and the cheaper ones were all too tall. I thought smeg was a good brand and all of the appliances in our new house were smeg but it was a bad choice. Now "I told you so" from my wife is heard often after my resisting the change for so many years, under the false impression that the old Hoover top loader was the best and my thinking "they don't make them like this any more". The absolutely brilliant SAW816 was delivered on time and with no issues 2 weeks ago. I am sick of it. Very poor Smeg. It's on 30degree heat, and the cycle gets longer if you choose to make the water hotter - but only by 10 minutes if you want it at 40degrees. In under 2 years it has broken down and we have been waiting for almost 3 weeks for a new part to come in. Reducing to about 1200 is a good compromise. Firstly it covers the washing machine up, which is great when not in use but. We all know that novelties often disappoint. It's so quiet, you might forget you were even doing laundry. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen. We shall see. Regards, It’s so quiet, the laundry comes up so clean and just damp, I’ve cut the time down on my dryer so it’s a perfect appliance for our household, would highly recommend. Before the machine broke down the wash was not great, quick wash would simply wet your clothes and not clean them, cottons wash would leave them thrashed and worn looking and gentle cycle is what I've compromised using but I still need to pre wash/scrub and clothes that need a real clean. page –Why subscribe to Which – what’s the catch? Not a big issue. We thought this would be great as it was a good brand but as it turns out its not that great.. So happy with the SMEG and love using it. I was initially looking at an 8.5kg LG or Fisher and Paykel, but they were too tall to fit under my laundry bench (by about 0.5cm). Hi Bek, could you please email our National Service Manager, steve.cullen@smeg.com.au with your details and the problems you are experiencing with your machine. From what I have read from other reviews and on social this seems to be a common issue and I note this model is discontinued. No charges will be incurred by me. Frankly, you can buy the best washing machine available for less money (Miele) so if you have that kind of money to spend you’d be seriously better off with a A 7Kg Miele. Never buying Smeg … I never had these problems with my Miele washer and dryer. That’s novel. Regards, Steve Cullen, Dear Decorator, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, are all of the issues. See it at www.smeg.com My SMEG 7514 has suddenly stopped working. I'm 71 years old, disabled & I DON'T NEED THIS!!! However, it’s desirable to be able to see the washing machine when it is running (especially the control display). Your email address will not be published. It has been repaired once but never really worked well. problem using liquid detergent. Can you kindly email us direc... Read more, Rodney my review is based purely on your products longevity from the day it was out of box and installed in our home. Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. In fact most of the photos I can find of it give no clue that it’s really a 7Kg washing machine – even on Smeg’s web site. Once I have this information I will be in a position to ascertain what to do to fix these problems. Each has a choice of eight washing temperatures plus a cold wash option, … From 1 review … Likewise, in order to dry my clothes, I've had to resort to "Extra Dry" (2 hrs 55 minutes) and those clothes will still come out with a slight feel of dampness. Once I have thi... Read more. Here is the thing. But, will it last 35 years? Purchased this machine along with a Smeg dryer 5 years ago. A Smeg Is half that and below. Really, it is a terrific and smart machine, that washes really well, with no fuss, and shows all those moods of 'new fangledness', Hi Troy. it is so quiet I like the look, I like the crazy concept even, but it doesn’t appear to be a great washing machine, especially when you can buy a Miele for less. I'm sure that works for some people, but I needed a washing machine in a hurry (ordered yesterday, delivered today), and this was my only real option. Dear Annoyed L,Could you please email service@smeg.com.au with your name, address and contact number and mark it to the attention of Lesley. Write a review on ProductReview.com.au! If I wanted an 850mm tall one, I had many, many more options and lots of them cheaper than the Smeg. Broke again November 2016 & had to wait 2 weeks for service call. In this respect it felt short and underperformed without issues by at least few ye... ars. Every single appliance so far has broken and needed repair. More fool me.I have contacted the service department and am awaiting a response. So very disappointed. They had someone out the next day and he replaced the motor with no issues at all. No it has stopped or paused or turned off. For the record, the washer we received has COLD ONLY (the hot is blanked out). Also get an impressive list of benefits including access to hundreds of reviews – check out my affiliate Which? We would like to have the opportunity to have a look at the feedback you have provided. Cycle starts but then barrel does not fill with water and clothes don't get washed. Smeg KLF03CRUS 50's Retro Style Aesthetic Electric Kettle with Embossed Logo, Cream. At the end of wash cycle it repeats the spin cycle over and over and over again. ... Smeg Retro Style Coffee Maker Machine, 17.3 x 12.8 x 11.3, Cream. They have a parts supply failure. I'll be going back to a Fisher & Paykel top loader soon as I can afford it.!! Dear Emma, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address and contact details... Read more. Was: ... Smeg WMFABP1 cream retro style washing machine … Smeg, Washer Motor broke just inside warranty period (2) years. If i could rate the service separately to the reliability of the machine, I would offer 5 stars for customer service. Neither of us had been in the laundry room, so how did that light up?). Dear Gayan,I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address and contact details. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot, Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" After working perfectly for 3 years and as promised our SMEG SAW816 has stopped working and is out of warranty. Here is the thing. This thing is quiet. Regards, Steve Cullen, Smeg make the WORST, most unreliable appliances I have ever owned. However, it needs to be a good washing machine underneath otherwise it’s an expensive novelty to show off to friends, which few can afford. You see now. These tend to be more energy efficient than top loaders, using the help of gravity to tumble clothes. Am trying here before i contact the ACCC as this product fails the basic Australian consumer right of 'longevity', Dear Craig, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, s and also what are all of the issues. Still, worked fine until today, Oct. 13, 2020. Plus it’s too tall to fit underneath a worktop as well as needing at least 10 cm space on the left to facilitate opening the “fridge” door, so it needs to be free standing. Smeg SAW7514 / SAW816 has been discontinued. Never again. Today, my washing machine stopped working. If I run into problems, I will update this. Smeg. Bosch Serie 6 Front Load Washing Machines, Most expensive worst washer I have ever owned, Dear Heather, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, s information I will be in a position to ascertain what to do to fix these problems. I... f it gets 'confused' at any time, then the machine must be unplugged from the wall and left for a while to settle down. Regards Smeg BLF01BLUS Retro Style Blender with 6 Cups Tritan BPA-Free Jug, Detachable Stainless Steel Dual Blades, Overload Motor Protection, 4 Speeds and 3 Preset Programs in Black 2.5 out of 5 stars 5 … This is a clean sweep for all the smeg appliances I bought for my newly renovated home breaking down and not working. The problem was fixed in less than 36 hours after Steve got invo... Read more. Best not to use liquid detergent at all as the sticky stuff that builds up in the dispenser thingo does not seem to have any known solvent. Latest Smeg Washing Machine reviews, ratings from genuine shoppers. After a washing cycle, most of it still remained in the cup dispenser. I did the drum wash initially, and I'm now into my second load of washing. To give Dad something he actually loves - and uses daily - read on for a list of Christmas gift ideas on Dad's secret wish list. £399.00. Smeg WM16AAA Reviews Click here if this is your business. Motor had to be replaced when it was only 3-4years old and now at 5 years old it's faulty again. Replacement motor broke after 5 months of normal usage for a family of 4 - BUT parts only have a 3 month warranty :( So this otherwise excellent product is useless, the motors in this model are poor quality. Thank you for your question. Prior to purchase, it was difficult to find detailed specs on this model and, in particular, if there are any significant differences between this and the smaller model. Since then there have been continuing intermittent problems such as: cycle won't start; goes straight to 'end 'of cycle; starts only when the door is slammed a few times. Today, the washing machine tries to start its program but doesn't proceed, making the machine inoperable. I wish we had never bought any smeg appliances and would love it if I could send them all back and get my money back and buy ANY other brand of appliance - even the cheapest around would have to be better than smeg. LST127-2 FREE Shipping by Amazon. Find best deals and buying advice from consumers on Smeg Washing Machines from Reevoo. Disguising a washing machine as a fridge is clearly going to cost a lot of money and have a niche fan base, so I have to wonder what the point is. Listing monitored by Smeg representatives. It replaces a 35 year old Hoover top loader.The difference in washing is amazing. Hi Bek, could you please email our National Service Manager, certain how to best rectify the problem. Along with other items from the Smeg 50's Retro Style collection, the uniquefeatures of the LBB14 washing machine, a reissue of the LBB16 model, have changed themodus operandi of household … ; it uses less water; it uses less laundry detergent; replacing the top loader means the laundry seems so much BIGGER; we now have that extra bench space; did I say it is whisper quiet! A washing machine of this type and price should last longer. Dear Catriona, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your details and a copy of t... Read more. I was informed that the new motor only had a warranty that lasted until the original machines warranty expired (essentially the next day) but when speaking with the warranty team they advised that should anything untoward happen over the next year or so to just give them a call. But this washing machine had a noise issue from the beginning and they replaced the drum under warranty but didn’t solve the issue. Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! Smeg Washing Machines. "Does it have HOT and COLD input, or COLD only?" Initially I was happy they replaced the washing machine, but I was also told they stopped selling washing machines. Get it as soon as Thu, Dec 3. It was sold to us as the best on market for the money! it seems to drain the water and do it all over again. Smeg washing machines, washer-dryers and dryers: your needs are our priority Fabrics from the most delicate silks, to the heaviest duty blankets can be washed and dried to perfection with Smeg’s new … Dear Craig, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address and contact detail... Read more, Steve contact me via email quite quickly, the very next day we had a call from a plumber who arranged to replace the washer motor FOC. I've had it for 18mths approx and it's been fixed twice, it was not cheap so this is very disappointing! See all Smeg Front Loading Washing Machines. 27th Dec 2016. There is an "Anti-crease" function if you want to reduce creasing and this is achieved by limiting spin speed and finishing with slower cycles to 'fluff' up the clothes. Also, it's pink, and super cute. Smeg WMFABAZ1 Washing Machine Review I’m always open to novelties, and this washing machine is definitely novel. So, it must be diluted (1:1 dynamo:water) to work properly. Compare Which? I don't know what to think now, other than they lied to me. It's an 8kg model, so smaller than my previous 8.5kg one, but I figured it was worth the sacrifice to not have to pull my laundry room about. Regards, Steve Cullen. Having a fridge door at the front has a few consequences. I'm happy with cool so far. If you hop onto Google and type in ‘Christmas gifts for Dad,’ you’ll likely be met with a barrage of ads for personalised beer glasses and novelty socks. If on the other hand you have the money to buy a novel washing machine and don’t care as long as it washes and spins then go for it. How someone came up with that idea and got it made I don’t know, but see the photo – it’s a fridge! This is a clean sweep for all the smeg appliances I bought for my newly renovated home breaking down and not working. I'm sick of this. Once he has this information, he can as... Read more, Washer Motor broke just inside warranty period (2) years. Well the Smeg Retro machines have a max spin speed of 1600 rpm, whereas the WMF147X has 1400 rpm, a plus point to the Retro washers, on the other had the Retro washing … Nothing different to what's been reported in the below reviews. Drives us crazy, put your washing on come back expecting it to be done. Once she has this information, she will be in direct contact with you.RegardsSmeg, Hi I have a Smeg saw7514 it just stays on 28 minutes with the drain pumps running and won’t let you do anything else? The FrancisFrancis X1 and KitchenAid Artisan Espresso Machine both offer retro-chic styling to rival the ECF01’s, but are far slower, more expensive and space-hogging, and lack all the Smeg… $199.95 $ 199. Dear Andy, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address and contact details... Read more. Hi Troy. Thank you Steve and the team SMEG. So far, the dryer had to be replaced as repair was attempted 3 times but could not be fixed, the dishwasher soap dispenser does not open during the wash cycle, the ignition on the gas hob stopped working last week, the oven is useless - it has uneven heat as can be seen if using it to bake and...Read more. At the time of writing, Smeg offers just two washing machines… Regards, Steve Cullen. I haven't tried the 1600 spin cycle out yet, but at 1200 it's whisper quiet and it scarcely moves. If I wash a load on "Cotton" it comes out with only miniscule dampness, feels fairly dry to the touch, and does NOT smell freshly laundered. washing machine reviews to find the best washing machines from Miele, Beko and Bosch, Hotpoint and more and keep your clothes looking better for longer.

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